Question 1

Do I need an app plan to use BW Core?

Accepted Answer

No. BW Core works without a plan. App plans are optional and unlock cloud sync + AI features.

Question 2

Can I start without a plan and add one later?

Accepted Answer

Yes. You can upgrade anytime.

Question 3

What happens if I cancel my plan?

Accepted Answer

You can export your data before the plan ends. Cloud features stop after cancellation.

Question 4

Is my data encrypted?

Accepted Answer

Yes. Data is encrypted in transit and at rest.

Question 5

Do plans include unlimited usage?

Accepted Answer

Plans include monthly limits. Higher plans include higher limits.

Question 6

Can I use one plan across multiple devices?

Accepted Answer

Yes—within the plan’s device limits.

Question 7

Can teams collaborate on the same workspace?

Accepted Answer

Yes. Team plan adds roles, shared libraries, and admin controls.

Question 8

Will pricing change after launch?

Accepted Answer

Pricing shown is “starting at”. Final launch pricing may change. Early access members receive launch discounts.

Question 9

1) Are recordings legally valid?

Accepted Answer

We provide an integrity chain—encryption, timestamping, and a qualified e-signature. Admissibility may vary by jurisdiction, so always check local rules.

Question 10

2) Can I record without consent?

Accepted Answer

No. BW requires explicit consent from all participants and won’t start recording until there’s 100% approval.

Question 11

3) How are my data protected?

Accepted Answer

Encryption in transit and at rest, role-based access, immutable (timestamped) logs, and data minimization by design.

Question 12

4) Does the system store biometric data?

Accepted Answer

For registered users we keep face/voice templates for secure authentication; for unregistered users only with explicit, recorded consent. You can exercise your GDPR rights to access or deletion.

Question 13

5) Where and how long are data stored?

Accepted Answer

In secure data centers under industry standards. Retention periods and region are described in our Privacy Policy and/or contract.

Question 14

6) Can I share a fragment instead of the full recording?

Accepted Answer

Yes. You can share the full file or selected clips, assigning granular access rights.

Question 15

7) What if there’s no internet or the battery runs out?

Accepted Answer

The device works autonomously for up to ~5 hours; data are saved locally and sync once power/connectivity is restored.

Question 16

8) How many people can one device handle?

Accepted Answer

Up to 10 participants per device; you can use multiple devices in parallel.

Question 17

9) How much does it cost?

Accepted Answer

Cloud processing is subscription-based; plans start at USD 19/month. Device pricing/bundles are available on request.

Question 18

10) Does BW work for online meetings?

Accepted Answer

Yes. Participant identities are authenticated; the interface shows the active and previous speaker with a 360° panorama strip.

Question 19

11) What is “admissibility”?

Accepted Answer

It’s whether a court may consider a piece of evidence. It depends on lawful collection (e.g., consent), authenticity & integrity (no tampering; hashes, timestamps, e-signature), and procedural rules. Admissibility differs by jurisdiction.This is not legal advice.

Question 20

12) How do I use my data-subject rights?

Accepted Answer

Email info@bio-witness.com. You can request access, correction, deletion, restriction, object to processing, or withdraw consent. You may also contact your local data-protection authority.